Supply Chain Leaders Face ‘Disconnect’ in How They Measure Effectiveness: Gartner
- Consumer Goods & Services
Fallon Wolken
- 0
- 2 minutes read
Chief supply chain officers (CSCOs) should be mavericks willing to push the boundaries of their business, and most executives agree, according to a recent survey from Gartner. However, that cavalier attitude seems to also translate into an overinflated sense of accomplishment.
The study, which surveyed 201 executives, found that three-quarters of CSCOs ranked their effectiveness at 75% or higher, but only a little more than half of their peers gave them the same glowing reviews.
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“Collaboration is prioritized by both CSCOs and their C-suite peers, but our data shows a disconnect between how effective CSCOs truly are in this critical measure of effectiveness,” Claudia Clemens, senior director analyst in Gartner’s supply chain practice, said in a statement.
“More than 60% of CSCOs state that they make proactive investments in peer relationship building, but less than half of their C-suite partners actually recognize these efforts,” Clemens added.
